Waoooo… Mulai dari sekarang, Jasa Marga siap mengganti rugi kendaraan yang mengalami pecah ban akibat jalan berlubang

Waoooo… Mulai dari sekarang, Jasa Marga siap mengganti rugi kendaraan yang mengalami pecah ban akibat jalan berlubang

TANGERANG – Pecah ban di jalan tol memang menjadi momok menakutkan bagi pengemudi. Pecah ban bisa menjadi awal dari sebuah kecelakaan di jalan tol.

Banyak kejadian kecelakaan di jalan tol yang bermula dari pecah ban.

Mulai dari sekarang, PT Jasa Marga (Persero) Tbk siap mengganti rugi kendaraan yang mengalami pecah ban akibat jalan berlubang.

Area Manager Jasamarga Tollroad Operator Agus Pramono mengatakan, proses ganti rugi dilakukan dalam rangka memberikan kenyamanan kepada pengguna jalan.

Langkah itu juga sesuai dengan Keputusan Direksi Jasa Marga Nomor 117/KPTS/2007 Pasal 4 ayat 2 yang berbunyi, Kejadian yang menimpa pengguna jalan yang dalam di klaim di antaranya akibat kerusakan jalan antara lain jalan berlubang.

“Merujuk peraturan tersebut, kami sampaikan bahwa pengguna jalan yang mengalami bocor ban atau kerusakan kendaraan akibat jalan berlubang di Km 25+200 B Jalan Tol Prof DR Ir Soedijatmo layang dapat mengajukan klaim ganti rugi kepada Jasa Marga, sesuai dengan aturan berlaku,kata Agus dalam keterangan tertulisnya, Kamis (6/2/2020).

Adapun klaimnya dapat dilakukan dengan cara menunjukkan bukti fisik kerusakan kendaraan dan penyebab kerusakan, serta bukti tanda terima transaksi tol.

Agus menyebutkan, batas maksimum klaim ialah 3×24 jam sejak kejadian.

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Jadi pengendara yang terdampak harus segera melaporkan keluhan itu kepada pihak Jasa Marga secara langsung melalui call center di 14080.(**)

“Setelah melapor, petugas akan membuatkan berita acara kejadian dan membantu menjelaskan tata cara klaim lanjutannya,” kata dia.”(Eko).

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